Welcome to Incogia Shop. These Terms & Conditions govern your access to and use of the Incogia Shop website, products, services, and related features.

By accessing or using Incogia Shop, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

Incogia Shop is an online marketplace operated as part of the Incogia Group ecosystem. The platform may offer physical products, digital products, services, and other items available for purchase online.

We reserve the right to add, remove, modify, or discontinue products or services at any time.

By using Incogia Shop, you represent that:

• You are legally capable of entering into a binding agreement under the laws applicable to you.

• The information you provide is accurate and complete.

• You will use the website in compliance with applicable laws and regulations.

• You will not use the website for fraudulent, abusive, or unlawful purposes.

If you are using Incogia Shop on behalf of a business or organization, you represent that you have the authority to accept these Terms & Conditions on its behalf.

Some features of Incogia Shop may require you to create an account.

You are responsible for:

• Providing accurate account information

• Keeping your login credentials confidential

• Maintaining the security of your account

• Updating your information when necessary

• All activity that occurs through your account

You should notify us promptly if you believe your account has been accessed without authorization.

Incogia Shop reserves the right to suspend or terminate accounts that violate these Terms & Conditions or applicable laws.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on Incogia Shop are accurate.

However, product colors, appearance, packaging, availability, and other details may vary slightly from the information displayed online.

We reserve the right to correct errors, update product information, or change product availability without prior notice.

All products are subject to availability.

A product displayed on the website may become unavailable before or after an order is placed.

If we are unable to fulfill an order because a product is unavailable, we may contact you and provide an appropriate resolution, which may include cancellation and refund of the affected order.

Prices displayed on Incogia Shop may change at any time.

Unless otherwise stated, prices do not necessarily include applicable taxes, shipping fees, customs duties, or other charges that may apply depending on your location and order.

The total amount payable will be displayed during the checkout process when applicable.

We reserve the right to correct pricing errors. If an obvious pricing error affects an order, we may cancel the order and provide a refund for any amount already paid.

When you place an order, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been fully accepted. We reserve the right to refuse, cancel, or limit an order for reasons including:

• Product availability

• Pricing or listing errors

• Payment issues

• Suspected fraud

• Incorrect customer information

• Shipping restrictions

• Violation of these Terms & Conditions

If an order is canceled after payment has been received, the applicable amount will be refunded according to our refund procedures.

Payments may be processed through third-party payment providers.

By submitting payment information, you authorize the applicable payment provider to process the transaction according to its terms and policies.

Incogia Shop does not guarantee the availability or uninterrupted operation of any third-party payment service.

You agree not to use fraudulent payment methods or unauthorized payment accounts.

For physical products, shipping times and delivery estimates may vary depending on the destination, shipping method, product availability, carrier delays, weather, customs, holidays, and other circumstances outside our control.

Incogia Shop aims to ship eligible orders within the timeframe indicated on the website or during checkout.

Unless otherwise stated, shipping may take up to 7 days after the order is processed.

Customers are responsible for providing accurate shipping information.

Incogia Shop is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Certain products sold through Incogia Shop may be delivered digitally.

Digital products may be provided through email, customer accounts, download links, online access, or another method specified at the time of purchase.

Because digital products may be immediately accessible or downloadable, refunds may be subject to the applicable refund terms and the nature of the product.

You may not redistribute, resell, reproduce, share, or commercially exploit digital products unless expressly authorized.

Returns and refunds are governed by the Incogia Shop Refund & Return Policy.

For eligible physical products, Incogia Shop may offer a return or refund subject to the applicable conditions.

Unless otherwise stated, eligible physical products may be covered by a 30-day warranty or applicable return period.

Certain products may be excluded from returns or refunds, including products that are:

• Digital or downloadable

• Personalized or customized

• Used or damaged by the customer

• Sold as final sale

• Subject to special return conditions

Please review the applicable Refund & Return Policy before completing a purchase.

Where a product is covered by a warranty, the warranty applies only under the conditions specified for that product.

The warranty does not necessarily cover damage caused by misuse, improper installation, unauthorized modifications, accidents, normal wear and tear, or failure to follow product instructions.

Warranty terms may vary depending on the product and manufacturer.

You agree not to:

• Use Incogia Shop for unlawful purposes

• Attempt to gain unauthorized access to the website or its systems

• Interfere with website security or operation

• Use automated systems to abuse or overload the platform

• Submit fraudulent orders

• Use stolen or unauthorized payment information

• Impersonate another person or business

• Upload malicious code or harmful software

• Copy or reproduce website content without permission

• Resell or redistribute restricted digital products

• Attempt to bypass security, access controls, or account restrictions

We reserve the right to take appropriate action against users who violate these restrictions.

All content available on Incogia Shop, including logos, trademarks, graphics, designs, text, images, videos, software, page layouts, and other materials, may be owned by or licensed to Incogia Group or its respective partners.

You may not reproduce, modify, distribute, publicly display, sell, or commercially exploit our content without prior written authorization, except where permitted by applicable law.

The Incogia name, logos, and related branding may not be used without permission.

If you submit reviews, comments, feedback, photographs, suggestions, or other content to Incogia Shop, you agree that you have the right to submit that content.

By submitting content, you grant Incogia Shop permission to use, reproduce, display, and distribute the content for legitimate business and promotional purposes, subject to applicable law.

You must not submit content that is unlawful, fraudulent, defamatory, abusive, discriminatory, misleading, or infringing on another person's rights.

We reserve the right to remove content that violates these Terms & Conditions.

Incogia Shop may integrate with or provide links to third-party websites, payment processors, shipping providers, applications, or other services.

Third-party services are governed by their own terms and policies.

Incogia Shop is not responsible for the availability, security, content, or practices of third-party services.

Incogia Shop provides the website and its services on an "as available" and "as is" basis to the extent permitted by applicable law.

We do not guarantee that:

• The website will always be available or uninterrupted

• The website will be completely free from errors

• All information will always be current or accurate

• Products will always be available

• Third-party services will operate without interruption

Nothing in these Terms & Conditions is intended to exclude or limit rights that cannot legally be excluded or limited under applicable law.

To the maximum extent permitted by applicable law, Incogia Shop, Incogia Group, and their respective owners, affiliates, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

This limitation does not apply where liability cannot legally be limited or excluded.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Incogia Shop, Incogia Group, and their respective owners, affiliates, employees, contractors, and service providers from claims, losses, damages, liabilities, costs, and expenses arising from:

• Your violation of these Terms & Conditions

• Your unlawful use of the website

• Your violation of another person's rights

• Fraudulent or unauthorized activity associated with your account

Your use of Incogia Shop is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

We may modify these Terms & Conditions from time to time to reflect changes to our services, products, business practices, or applicable legal requirements.

Updated terms will be made available on this page.

Your continued use of Incogia Shop after updated terms are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

We may suspend or terminate your access to Incogia Shop if we reasonably believe that you have:

• Violated these Terms & Conditions

• Engaged in fraudulent activity

• Misused the platform

• Attempted to compromise the security of the website

• Engaged in unlawful activity

Termination does not affect rights or obligations that arose before termination.

These Terms & Conditions shall be interpreted and applied in accordance with applicable laws.

Where permitted by law, disputes relating to Incogia Shop or these Terms & Conditions will be subject to the jurisdiction of the appropriate courts having authority over the matter.

Nothing in this section is intended to remove or restrict consumer rights that cannot legally be waived.

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

These Terms & Conditions, together with the Privacy Policy, Refund & Return Policy, Shipping Policy, and any other applicable policies published on Incogia Shop, constitute the agreement governing your use of the website and services.

If you have questions about these Terms & Conditions, your order, or our services, please contact us through the contact information provided on the Incogia Shop website.

Incogia Shop

Website: Incogia Shop

Email: contact@incogia.net

Thank you for choosing Incogia Shop.